It is our mission to maintain the highest level of service possible. Please take a moment to fill out this questionaire. Your feedback is extremely important to us.

Questions about you (optional)
Email:
Name:
Address 1:
Address 2:
City, State Zip:      
Phone:

Questions about your last visit:
Did your service technician arrive on time?
Was the technician knowledgeable about your issues and overall project?
Was the problem resolved in a timely fashion?
Did the technician review the status of the case before departing?
Was the dress attire appropriate?
Were they professional and courteous?
Did you receive the bill in a timely manner?


Questions about your overall TS Tech experience:
All questions on a scale from 1 to 10. (10 is best, 1 needs improvement)
How would you rate the billing system?
How would you rate your satisfaction with appointment scheduling?
How would you rate the technicial staff's experience?
How would you rate the administrative staff's helpfulness?
How would you rate the fairness of the fees charged by TS TECH?
How would you rate the value you receive from working with TS TECH?


Questions about ways TS TECH cound better serve you:
What could TS TECH change to better serve your needs?
What major factor influences your decision to use an IT company?
What is your greatest dissatisfaction with TS TECH?
What factor builds the most loyalty with an IT company?




Notes or specific comments: